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Client Chat for Coaches and Personal Trainers

Maintain direct communication with your clients to provide support, answer questions, and collect feedback, ensuring they stay on track and enjoy their training journey.

No credit card required.

An overview of the chat between coach and client in Hevy Coach

Personalized Coaching Through Direct Chat

Chat With Clients

Keep all client interactions in one place to save time and energy.

An overview of the client chat in Hevy Coach

Share Files

Send and receive videos and images to instruct clients and monitor technique.

An overview of video and image sharing between clients and coaches

Get Notified

Set up email and browser notifications for when clients reach out.

An overview of email notifications for coaches

Provide Immediate Support and Feedback

An overview of the chat between coach and client in Hevy Coach
An overview of browser notifications for coaches using Hevy Coach

Never Miss a Client Message Again

All the Info You Need On One Screen

An overview of a client profile with an option to add custom notes
"I've been using Hevy Coach with my clients for over a year now and they are constantly adding new features, improving the already incredible user experience and being super responsive. My clients literally love using the app, from simple tracking and social sharing to more advanced features like 1RM predictions and workout muscle usage charts. Its easy to send out invites to clients and assign workouts from existing programmes or write new ones specifically."
Pete S. trainer testimonial
John Doe
Pete S., Trainer

What Your Clients Will Experience

Intuitive Workout Logging

The training variables (exercises, sets, weights, reps, and RPE) load automatically in the app. Your client's job is to mark each set as complete as they go through the workout.

Chat and Notifications

Clients can access their chat with you through the Coach tab in Hevy app. They can access their full chat history, send messages and files, and be notified when you reach out.

A view of the app clients will use to track and log their assigned workouts

Custom Exercise Notes

Custom notes you add to exercises to clarify something, remind your clients of important cues, or add helpful information is displayed below the name of the exercise for them.

Advanced Exercise Charts

Your clients can click on any exercise to track their week to week progress and previous best performances (like a 1RM or best set volume), neatly displayed on a graph.

Find the right plan for your business

Get started for free. No credit card required.

What's included

30 day free trial

$25

/USD month

Number of clients

No credit card required

No Need to Switch Between Platforms

Keep All Client Chats In One Place

Keeping all client interactions organized can get difficult, especially when using multiple platforms like social media and email. Switching between platforms, finding old important messages, and remembering where chats with specific clients are can get exhausting.

The great thing about Hevy Coach is that it centralizes your interactions, allowing you to switch between conversations, find messages, and provide timely support without wasting time or energy.

Monitor Technique Through Video

Clients can send you videos from their training, allowing you to examine their form, scan for errors, and provide feedback. This is particularly valuable for online coaches who don’t interact with clients in the real world.

For example, you can have a client film the last three sets of squats to see how their form and range of motion hold up as they get tired and close to failure.

Send Videos, Images, and Links to Helpful Resources

You can send videos to clients with feedback, guidance, and suggestions for improving technique. For example, if a client struggles to understand written instructions, you can film a quick instructional video on how to do a movement, correct a mistake, or brace better.

Additionally, you can send images and links to helpful resources, such as blog articles or YouTube videos.

Get Notified Instantly

Forget about checking Hevy Coach every five minutes to see if you have new messages. Simply set up email and browser notifications when a client reaches out, and you will be notified instantly.

To do so, head over to Settings on the left-hand side menu, navigate to Notifications, and enable the Client sends you a message option. 

Also, ensure that notifications are enabled for a client by visiting their profile and going to Settings (top right) to see if they are active (they are by default).

Any questions about the Hevy Coach client chat?

New clients are added to your chats tab. You can click on their name to start a new chat. If a client doesn’t automatically appear there, you can use the search field to find them by name or email.

To access your chats, navigate to Chats on the left-hand side menu or find the section at the bottom right.

Yes, the Hevy Coach chat lets you exchange image and video files with your clients.

Notifications are enabled for new clients by default, but you can double-check by going to their profile, navigating to Settings (top right), and finding the Notifications option.

To activate notifications in general, go to Settings on the left hand side menu, navigate to Notifications, and enable the ones you want.

You can enable browser notifications by navigating to Settings and clicking the Enable Notifications button under Enable Browser Notifications. Then, activate the Client sends you a message option below.

You can select a particular chat and scroll up to see all previous messages you’ve sent and received, along with the date and time for each message.

The simplest option is to navigate to Settings (menu on the left) and disable the Client sends you a message notification option. Alternatively, you can mute notifications from specific clients by going to their profiles, navigating to Settings (top right), and deactivating the Receive notifications for this client option.

Yes. To do so, hover over a message, click the three dots icon, and select Delete Message.